Terms & Conditions

The CableApp application (also named “App”) is intended to assist the User in identifying the Prysmian cable that best suits his needs. The App has been developed as an aid for the selection of the most appropriate Prysmian cable, meeting the User requirements. The data and results are of an informative nature and have been selected and verified with great care.

The results of the services that are offered by the App are calculated with great care. The App uses the information, the mathematical and technical models as well as the knowledge and technology that are available at that moment. Although the App is developed and maintained with great care and expertise, the App remains an aid. The User therefore uses the App at his own risk. The User has to make use of his own professional knowledge and expertise, in using the App as well as in the final selection and application of the product. The User is requested to cease the use of the App in the event of his non-understanding and or non-acceptance of any of the terms and conditions relating to the use of the App. The User waives his rights of claims for lack of consent in his election to the continuing use of the App.

Taking into account the prior statements, Prysmian Group and its subsidiaries (collectively the “Group”) shall not be liable, to the maximum extent permitted by the applicable law, for any direct or indirect loss, liability, damages or other costs of any nature, whether for breach of contract, in tort (including without limitation negligence), by way of indemnity or otherwise howsoever arising and whether or not resulting from third party claims, that are resulting from or have any connection to the use of the App.

Consequently, the Group shall not be liable for any damages to legal entities, organizations or persons, that should result from the use of the App. This applies to damages of any nature, including but not limited to: loss of goods, loss of profit and revenue, biological damage, damages resulting from cost of reactivation or replacement, or any other similar direct or indirect costs, even the costs that are supposed to be related to the use of the App.

For all cases, including but not limited to the prior mentioned, the User accepts full responsibility for using the App and the potential civil or criminal legal consequences that may result from the use of the App.

Nothing in this agreement will limit or exclude any liability which cannot be legally limited, including but not limited to the liability of either party for fraud or fraudulent misrepresentation or for death or personal injury arising out of its negligence.

Cable App Privacy Policy

This Privacy Policy aims to illustrate the processing of personal data carried out by Prysmian S.p.A., in its quality of data controller (hereinafter the "Controller" or the "Company"), in connection and through the CableApp, available both as a mobile application and a website (
Please note that this Policy shall apply to anyone who navigates and/or uses the App, or otherwise interacts with the contents and services accessible through the App itself (hereinafter the "User").
The processing of personal data of the Users will take place full compliance with the applicable data protection legislation, including the Regulation (EU) 2016/679 (the "GDPR").

Personal data is collected and processed through the App in the following manner:

The computer systems and software procedures used to operate the App may acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
This category of data includes: IP addresses, browser type, operating system, the domain name and website addresses from which the User is logged in or out, the time of access, the time period of User staying on a single page, the internal path analysis and other parameters regarding the User’s operating system and computer environment.
This technical / IT data is collected and used only in an aggregated and not immediately identifiable manner and can be used to ascertain liabilities in case of hypothetical crimes committed within or against the App or upon competent authorities’ request.

Users are required to register (or log-in) before accessing and using the App. In this phase, data is only collected where necessary to allow the Controller to properly render the services connected to the App (e.g. e-mail, password, nationality and language).
Accordingly, where the User prefers that the Company does not collect his personal data, he is recommended not to proceed with the registration and not to use the App.

In addition to the above, the User may freely decide to provide further optional data (e.g. employing company and its size, year of registration) which will be processed by the Company in order to enhance the services offered to the User.
In any event, the User will always be free, after reading this Policy in order to understand in detail how and for which purposes his personal data will be processed by the Company, to share these further personal details at any moment after the registration, by filling out the specific form available within the App.

The App has been designed with the main goal of providing a professional and easy tool which helps the User identify the best type of cabling solution depending on the type of project or installation (for example by cutting costs or CO2 savings) - and therefore as an interactive window - regarding this kind of service offered by the companies belonging to the Group (the “Service”).
In any case, the App is also set to minimize the collection of personal data, as well as to exclude the processing of such data in all cases when the purposes described hereunder can be achieved with different means and/or by anonymous data.
In particular:

• traffic data is collected for the sole purpose of ensuring the proper functioning of the App. The data is strictly necessary for the provision of the Service and their processing does not require the User’s consent;

• registration data is collected to allow the User to access to the App and enable the Company to offer the Service; in their absence the Controller will not be in the position to provide the Service to the User. Accordingly, the processing of registration data does not require the User’s consent;

• further optional data is collected and processed, only upon the User’s specific consents, for marketing and profiling purposes. In more detail:

  1. i. employing company and its size, year of registration and other optional data may be processed, where provided and insofar the User’s prior and specific consent has been obtained for this purpose:
    1. to send promotional and commercial communications to the User. Please note that marketing advertisements can be delivered via email even in the absence of the User’s specific consent, as long as relating to products and services which are similar to that/those which have been previously already purchased by the User from the Company;
    2. to deliver to the User personalized and targeted promotional communications based on his usage of the App.

Therefore, the two processing operations described under point i) above cannot be carried out in the absence of the User’s specific and distinct consents. In the case the User denies one or more of such consents, the Controller will be prevented from conducting the relevant activities (marketing and profiling) towards the User.

In addition, personal data collected through the App may be processed for the following purposes:

• answering and fulfilling the Users’ requests;

• to comply with obligations provided for by applicable laws and/or requests or orders made by competent authorities.
Should the data be collected in the future also for purposes other than those described above, it will be the duty of the Company, on one hand, to provide adequate information to the User relating to such new purposes in order to enable transparency and user awareness and, on the other hand, ensure that that a valid legal basis (such as the User’s consent) exists, where needed, to undertake the relevant processing.

Personal data is collected and processed lawfully and fairly, for the above purposes and in accordance with the fundamental principles established by the applicable legislation.
Processing operations may be carried out both manually and electronically, always under technical and organisational measures that ensure the security and confidentiality of the data, especially in view of reducing the risks of accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or unauthorized access to the personal data or, more generally, processing that is not compliant with the purposes of the collection.
Processing operations will be entrusted by the Controller only to employees and personnel duly authorized, on a need-to-know basis, to access and process the data in accordance with the instructions of the Company and the applicable data protection laws and regulations.

The personal data collected through the App will not be shared or communicated to third parties.
Should the data be made available by the Company to third-party suppliers or partners (such as external service providers, hosting providers and IT companies) in order to enable them to perform specific services connected to or necessary for the fulfilment of the purposes listed above, it will be the responsibility of the Controller to appoint such third parties, where required, as data processors by virtue of their capacity, experience and reliability and to provide them with specific instructions regarding the security of the data. The updated list of appointed data processors can be accessed at any time by sending a written request to the Company, as specified below.
It is understood that the User’s personal data will be communicated to third parties, such as public or judicial authorities, to comply with binding orders and requests, as well as with applicable legal provisions.

Personal data collected by the App will be kept in a format that allows user identification for no longer than necessary to fulfil the purposes for which the data had originally been collected and, in any case, within the time limits set forth by applicable laws and regulations, as well as to enforce or protect the rights of the Controller (consistent with the retention periods and statutes of limitations provided for by the law), where necessary.
In particular, the data collected from the User which is processed for profiled marketing purposes will be retained for no longer than 24 months.
When no longer necessary in accordance with the above, the data will be anonymized.

The data collected through the App may be transferred outside the territory of Singapore to companies and/or affiliates of Prysmian Group and/or third parties that act as data controllers or processors, but only for the sole purposes described above.
In all cases, the transfer of data outside of Singapore will be subject to specific data protection guarantees, as required by the law or other equivalent safeguards.

The User can at any time exercise his rights, including:

a) accessing his personal data to obtain evidence of the purposes pursued by the Controller, the categories of data involved, the recipients to whom the data may be disclosed, the applicable storage period and the existence of automated decision-making processes;

b) having incorrect personal data referring to him rectified without delay;

c) having his data erased in the cases provided for by the law;

d) obtaining restrictions to processing, where possible;

e) requesting portability of the data provided to the Controller, i.e. receiving the data in a structured, commonly used and machine-readable format, also for transmitting such data to another controller, without any hindrance by the Company, in all situations where it is required by the law in force;

f) lodge a complaint to the competent Supervisory Authority.

To exercise these rights, or for any further information and/or clarifications, please write to

The Controller is Prysmian S.p.A., with head office at Via Chiese 6 - 20126 Milan (Italy).
Prysmian’s Data Protection Officer may be contacted by writing to

The Controller shall have the right to amend and/or integrate this Privacy Policy from time to time, in order to comply with new legal provisions and internal policies and/or include new services. For this reason, each User is invited to periodically visit this page.
Below is highlighted the date when the last version of this policy has been uploaded.

1st July 2021